Touch Encoder Help

Enter the Utility App

The Utility App can be accessed by connecting the Mode pin to Ground during power-up. The state of the Mode pin is read during power-up so to get back to Run Mode (normal operation), simply disconnect the mode pin from ground and reboot the unit. The simplest way to access the Utility App is to use a development cable, see the table below for cable part numbers. These are available through distributors like Digikey or Mouser. While Grayhill may carry stock of these cables distributors are the preferred source. Contact your Grayhill sales representative for additional information. For help identifying a TE device click here.

If it is necessary to fabricate or specify a cable that allows for the grounding of the mode pin to access the Utility App, see the relevant datasheet for the device pinout and development cable details.

TE PN

Release

Part Number

Comments

TE-M321-SDK(T)

A

CAB-11604

Grayhill does not manufacture this cable. Distributors are the best options to purchase one

TE-M32-XC-SDK

B or later

N/A

On-board dip switch to toggle Mode pin state (grounded vs. un-grounded)

TE-M32-XU-SDK

B or later

N/A

On-board dip switch to toggle Mode pin state (grounded vs. un-grounded)

TE-MXXXX-XXXU

All

T18908 or T18912-2

Grayhill manufactures both cables. These PNs can also be used to update units via flash drive. T18912-X has exposed Mode/Ground pins so the device can be put into Run mode or Utility app.

TE-MXXXX-XXXC

All

T18908 or T18912-1

Grayhill manufactures both cables. T18908 PN can be used to update Release A/B units via flash drive but not Release C or later. T18912-X has exposed Mode/Ground pins so the device can be put into Run mode or Utility app.

TE-FXXX-X-XXU

All

T18908 or T18912-4

Grayhill manufactures both cables. These PNs can also be used to update units via flash drive. T18912-X has exposed Mode/Ground pins so the device can be put into Run mode or Utility app.

TE-FXXX-X-XXC

All

T18908 or T18912-3

Grayhill manufactures both cables. T18908 PN can be used to update Release A/B units via flash drive but not Release C or later. T18912-X has exposed Mode/Ground pins so the device can be put into Run mode or Utility app.

Last modified: 20 May 2024