Touch Encoder Help

Getting Started

For starters, download the files below from Downloads. Then jump to the Section that best describes the type of device you have available. See Device Identification for guidance on how to identify your device.

  • Latest Version of GUIDE

  • Latest Version of Firmware

  • Dashboard Tool (Coming Soon)

Hardware

  • Male USB-C to Male USB-A

  • Development Cable

  • Development Cable

  • Male USB A to PC cable

Software

GUI Development

Setup

  1. Flip dip switch position 4 to OPEN

  2. Plug the SDK into power using the supplied cable (T11927)

  3. Plug the SDK into the PC with the USB-C to PC cable

  1. Ensure the 2 single wire connectors are not connected

  2. Plug the TE device into power using the Male USB A connector of the T18912-1 or T18912-3 cable

  3. Plug the 120 Ohm terminating resistor in the DB9 connector of the T18912-X cable

  4. Plug the Gridconnect USB/CAN Adaptor into the other end of the 120 Ohm terminating resistor and the PC

Setup:

  1. Ensure the 2 single wire connectors are not connected

  2. Plug the TE device into power using the Female USB A connector of the T18912-2 or T18912-4 cable and the Male USB A to PC cable.

Update Firmware

Identify the current firmware using the Utility App. To access the Utility App, flip dip switch position 4 to CLOSED, remove power from the device, wait 3 seconds, and then resupply power. After the unit has finished booting up, tap Utilities and then Info. This screen will show the current firmware version next to the "TE-FW:" heading, which should match the latest release version.

Identify the current firmware using the Utility App. To access the Utility App, connect the 2 single wire connectors together, remove power from the device, wait 3 seconds, and then resupply power. After the unit has finished booting up, tap Utilities and then Info. This screen will show the current firmware version next to the "TE-FW:" heading, which should match the latest release version.

Identify the current firmware using the Utility App. To access the Utility App, connect the 2 single wire connectors together, remove power from the device, wait 3 seconds, and then resupply power. After the unit has finished booting up, tap Utilities and then Info. This screen will show the current firmware version next to the "TE-FW:" heading, which should match the latest release version.

Steps to Update Firmware or Project from a file location

  1. Download and save the latest released firmware .tepkg or relevant Project .zip locally on the PC

  2. Open GUIDE

  3. Click Upload to device

  4. Navigate to and select the latest released firmware

  5. Click Open

  6. Wait for the update to complete

Create a GUIDE Project File

Steps to Update a Project from the GUIDE Workspace

  1. Open GUIDE

  2. Select the Project to be uploaded to the connected Touch Encoder

  3. Click Upload to device

  4. Wait until the Upload is complete

  5. When the "Done updating device" window appears, click "OK"

  6. The TE is now running the newly made Project file

Last modified: 27 February 2024